| Q1 | How do I add the tour audio files to my iTunes? |
 | When you download a complete audio tour, there are 3 main steps.
1. You will be prompted to save the Zip audio tour file(s) to the hard drive of your computer. You will be given a choice as to where on your hard drive you wish to save the Zip files. A good place to save them is in the My Documents or My Music folder.
2. To access the audio files, you will need to extract (Unzip) all of the files from the Zip file folder(s) you downloaded. You can do this by right clicking on the zipped folder and selecting "extract all files". Most computers are equipped with WinZip to allow you to extract the files, but if you do not have the latest version, you can download it at www.winzip.com.
3. Once the files have been extracted (unzipped) a separate folder will open showing each individual audio file, a PDF for the map, and some instructions. These individual audio files can be copied and pasted (or just drag and drop) into iTunes or any other mp3 compatible audio player such as Windows Media Player.
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| Q2 | Can I use a Tourcaster tour in the car? |
| Yes, there are many products that you can purchase, to play your iPod or mp3 player through your car stereo. Most new cars are equipped with the aux-in jack for an iPod or mp3 player.
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| Q3 | Can I burn a Tourcaster tour to a CD? |
| Yes. Make sure your computer has an internal CD-R/RW drive. If not, you will need to use an external CD burner. For burning music CDs you need CD-R disks. (They don't have to be special audio CD-R disks, any good quality CD-R disks will work.) CD-RW disks mostly are used for computer data. Audio CD players cannot read CD-RW disks even when they contain only audio tracks.
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| Q4 | What equipment do I need to play a Tourcaster tour on my computer? |
| All you need is speakers or headphones attached to your computer.
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| Q5 | Is it safe for me to purchase a Tourcaster tour online? |
| Absolutely. You will notice that when you purchase an item at Tourcaster, you are taken to a secure server where all of your information is encrypted to uphold the tightest security requirements.
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| Q6 | Can I link Tourcaster to my website? |
| Yes, please email partnerships@tourcaster.com for further details.
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| Q7 | Whom do I contact if I noticed a problem on one of your pages? |
| Please contact support@Tourcaster.com
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